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Customer Testimonials

We'd love you to become one of our thousands of happy customers. Let us make your jewelry shopping experience a memorable one. Please enjoy a handful of our customer testimonials. We believe in featuring unsolicited testimonials from actual customers with whom we have had no previous relationship prior to their ordering from us.

Ralph Schneider Testimonial

"Hello Michelle.
I wanted to let you know that we received the lockets today and my daughter was very pleased. Everything looked great and no mistakes! I hope the rest of the wedding goes this smoothly, ha! Thank you for your promptness and professional advice."

Prisilla M., Kings Mountain, North Carolina

"Dear Liz,
I would just like to thank you for all your help! You are great! I didn't feel like I was getting manipulated or you were pushy. I have been to A LOT of jewelry stores in this whole process and 98% of those people feel shady to me. I felt honored by you even tho you didnt know me. I appreciate your honesty, helpfulness, patience, it sounded like you have alot on your shoulders, but I felt like top priority!! so thank you so much!

Taylor H., Redding, California

"Our lockets arrived today. They are exactly as we wished. Thank you for the great service and and the beautiful jewelry."
Terry C., Lowell, North Carolina

"I just wanted to thank you for the ring I recently ordered. It came quickly and was beautiful. I have been married for 7 years. We were very poor when we got married and I have an engagement ring from a mall store that cost us a few hundred dollars. About 5 years ago I found this ring in a little jewelry store. I went back several times to view it, but we couldn't afford it. That store closed and went out of business. I have been searching for this ring for all these years. I just recently found a custom designer to try and recreate it from memory. He still didn't have it right and it was going to cost a lot, but I was willing to pay to try and get something similar. Then I came across your site and found it! Thank you so much for carrying it. It is truly unique and has been difficult to find. Finally I get the upgrade I am long overdue for and I didn't have to pay for that expensive custom design! I am very cautious about online retailers. I was scammed once and had to do a lot of work to get my money back. I researched your company and felt satisfied that you would be reputable. I want to get the word out that your company is safe to order from and customers will not be disappointed. I even got a free shipping upgrade. Thanks again!"
Margeaux R., Irvine, CA

"Hi Michelle,
I appreciate you sending this tracking number to me. I was looking for it on the site however, since it was delivered very quickly it was almost unneeded. I looked at the stones every chance I get and must say their tones/colours are absolutely spectacular.
Thank you for a very pleasant and educated transaction and look forward to ordering more from JeweleryImpressions.com. There are certainly going to be friends/family that will be inquiring about the synthetic diamonds I will have put into jewelry...
Sincerely and Best wishes,"

Shawn C., Vancouver, BC Canada

I didn't have your direct email with me but I wanted to let you know that I gave the beautiful emerald ring to my wife last night for her birthday instead of waiting for our anniversary. I thought it was appropriate since emerald is her birth stone. I don't think she quite knew what to expect what I handed her the little bag you sent for me to place the ring box in. My two daughters were there with us and I hadn't shared the ring with them because I was afraid they would mistakenly tell their mom. So I have had it hidden since I received it from you. The look on not only my wife's face but also my daughters was indescribable - I just don't think my wife could believe it. She put it on and all she kept doing is looking at it and stating -"oh my gosh". I guess words speak for themselves. She informed me this morning that she needed to go have a manicure now in order to pull the whole hand, nail, ring thing together. She not only loved the stone but also the setting. You folks did a wonderful job and I can't thank you enough. I hope I have the opportunity in the future to do business with you again. Who knows - now I have a 20 year anniversary gift to buy."

Ryan P., Albany, New York

I just went to the post office to pick up my wife's ring. I was very excited to open it. It is absolutely beautiful. It is a perfect size stone for her and I know when I give it to her she will be speechless. I can't thank you enough. Your patience and customer service is far beyond expectation. I hope I have the opportunity to do business with you again. I will definitely recommend you. Thank You,"

Ryan P., Albany, New York

"I just received my order. The butterfly earrings and pendant are beautiful. I know my mother is going to love them."
Leslie W., Camino, California

"Hi Michelle,
The chains arrived a few days ago. They are EXACTLY what I wanted!! Excellent quality and just the right thickness!! Thanks so much - I will order some more down the line!!

Colleen C., San Enselmo, California

The Chatham ruby arrived on Friday, and it's absolutely gorgeous. A nice, bright stone with lots of depth and class. Thanks! I couldn't have hoped for more."

Judith L., New Smyrna Beach, Florida

My custom Diamalite ring came today...it's gorgeous and perfect!!!!! Thanks so much for your personal attention to make this happen just in time for my anniversary. I’ll definitely call you for my next jewelry purchase."

Mary S., Las Vegas, NV

My wife got her rose in the mail today and absolutely loved it. Thank you for attending to the matter and replying quickly."

Shilo D., Delta Junction, AK

I love the necklace and I am wearing it. You are awesome for hanging in there with me. I will be back to shop again at your store.
Merry Christmas."

Tanya W., Sugar Hill, GA

"Dear Michelle,
Just wanted to let you know that I just returned home (from weekend trip) and my locket was waiting for me. It is beautiful - it looks exactly like the picture on your website - very nicely made and I am quite pleased. Thank you for all of your assistance with this purchase. I look forward to dealing with you again soon."

Joy C., Glassboro, New Jersey

"Hi Michelle,
Wow, that was fast. The pear shaped ruby arrived yesterday, and...we really love it. It is at least as nice a stone as any we have ever received. Many thanks to all who were involved. You guys are really good at your business. I wish I had more money to spend."

George D., Salisberry, SC

"Dear Michelle,
The ring just arrived, and I thought it was even prettier, than it looked on the web site. I love the high setting, allowing more light which enhances the ring. Believe it or not, the ring fit me perfectly, but don't know what size it is. It is absolutely beautiful, and am thrilled with it!! I'm so glad I looked at your Emerald rings, instead of just the loose stone. Thanks so very much! Another satisfied customer!!!"

Bobette C., Amarillo, Texas

I received the pearl earrings today. They are beautiful. Thanks again for shipping them to me here in Iraq. They are going to make the perfect birthday present. Thanks again."

Hector C., US Military, Kirkuk, Iraq

The red diamond is simply beautiful. I am having it set on Thursday in yellow gold and I'll let you know how it looks. Thanks again so much!"

Bobby B., Boyle, Mississippi

"Hi Michelle,
I got the stone and I LOVE it! The color is FANTASTIC and its a nice sunny day in Chicago and I'm really surprized how much the stone sparkles. I was expecting great color, but not sparkle. I popped it into my setting platinum just to see how it looks and I'm really pleased with it. My wedding band has diamonds and ceylon sapphires that are royal blue (I had it custom made) and the new stone I just bought from you looks amazing with my band :) Unique, different, and very very pretty. Off to the jeweler today to set for real :)
I'll definately be back again for more :)"

Anne J., Chicago, IL

Mark toasting his favorite jeweler."Hi Michelle:
The slide…SHE LOVED IT!!!!!!!!!! And placed on the 6mm Omega necklace, it is stunning!! Need I say more? You are incredible! I look forward to making all my future jewelry purchases through you!!
Here is a toast to my favorite jeweler."

Mark A., Lake Shore, Minnesota

I just wanted to let you know that I received the package without any problems. Thanks very much to both you and the vendor for such wonderful customer service. I really appreciate you all putting forth the effort to make sure I left a satisfied customer with a great product. And my friend loved the gift! So great news all around. You guys were great. Anything I can do to encourage others to shop at jewelryimpressions, I'm happy to."

Barika W., Cambridge, Massachusetts

"Hi Michelle,
Thanks very much for the beautiful locket and for your assistance in making the change I requested. It arrived the day after Christmas which was great, so I appreciate your efficiency. Have a wonderful New Year!"

Sue L., Brevard, North Carolina

"Dear Michelle,
Thank you so much for the speedy processing of my order. My husband was very happy to receive the cross, and I am happy that he will be able to deploy with it around his neck. Thank you for the wonderful customer service, I will definitely be a repeat customer. "

Pamela C., Lawton, Oklahoma

Tanner showing off her new ring. "Michelle--The Tahitian Pearl ring turned out gorgeous! Thank you for all of your professional assistance and diligence in picking out the perfect color pearl. You truly went above and beyond the call of duty working with me to get exactly what I wanted and I am extremely happy with the ring! The setting is such a unique design and the quality is absolutely phenomenal. I will definitely be in touch again for jewelry as I truly enjoyed working with you and receiving such a nice ring! Thank you and have a wonderful holiday season!"
~Tanner K.
Stafford, Virginia

"Well Done! The ring arrived this afternoon. It is absolutely beautiful. The side diamonds have perfect clarity and color, and they set off the ruby to perfection. I'm amazed that you were able to find such good quality in stones. (I turn the ring so that the best diamond is the one in my line of sight.) It even seems that the color if the ruby looks deeper now that it's nestled in between. The balance is just right, and your vendor didn't set the center stone too high. Thank you a thousand times over for your work, your patience, and your good eye."
Anne Wicks

"Michelle -- The Best! I got the earrings right on time. They are stunning. Marcia loves them. And the design does exactly what I hoped it would do. When the light is just right the gems literally look as though they are lighted from inside. Really stunning. You have, and have earned, a loyal customer. Thank you."
Richard L.
Bartow, West Virginia

The bracelet arrived this morning and is lovely, just what we wanted. I'm sure my mum will love it. Thank you again for all your help. I'm sure I'll be in touch when her birthday comes round again.
Many Thanks."

Samantha K.
Derbyshire, UK

"Hi AJ,
I received the pacifiers on Wednesday. I have to tell you that your website does not do the jewelry justice! The pacifiers are excellent and I love the "I love you" on the top. They could not be more perfect for my daughter and I to celebrate the birth of my first grandchild. I will definitely spread the word about your website and the top quality of the merchandise.
Again, thank you!!! "

Angi C.
Lompoc, CA

"Dear Michelle,
We just wanted to send a Thank-you for the quality of the 2 bracelets that we recently ordered. The engraving was very pretty and the quality was very good. We will be regular customers and recommend this site to our friends and family.

Larry and Karen H.
Mill City, OR

"My necklace has arrived, and it is everything I thought it would be, I love it and wear it often, i have gotten many complements about it, thank you for making a person in Hamden,CT very happy. It is hard around CT to find this kind of necklace...Thank you again,"
Roberta from Hamden, CT

"Dear Michelle,
I just want to thank you for all your help with our order this past week. With our daughter's adoption only a couple of days away, we weren't sure what to do about our ordering "error". When I received the corrected engraved necklace via express mail this morning, I was stunned! I thought for sure we'd be cutting it very close for tomorrow's hearing. I realize that you must have arranged for the work to be done over the weekend and for that we are eternally grateful! It's very difficult to find a business these days that will honor their obligations, let alone go above and beyond to "rescue" a first time customer with which you have no prior relationship! Your business card will be kept nearby and any further jewelry needs we have will be brought to you.
With our sincerest appreciation,
Kelly and Clint M.
West Springfield, MA

"Thank you so much for getting the rings out in such a timely manner, they are beautiful... You have mine and others business from now on."
Kylee Pfeffer

"The bracelet arrived today and was lovely. My daughter will love it. Thank you."
Margaret J.
Temple City, CA

"Dear A.J.,
I have been looking for the perfect emerald ring for nearly 20 years. I am grateful for Chatham labs and Jewelry Impressions for my astonishingly beautiful and ethical emerald. While visiting Alaska this past September, I combed every jewelry store in Juneau (the exact same stores that are in the Caribbean) knowing all the time that I was waiting for Chatham to manifest the ring in my head. I was "encouraged" to purchase a Columbian emerald and diamond ring for $4300 on sale from $10,000 because the jewelry store was preparing to move back to St. Thomas. This was a 1 carat emerald with deep and surface inclusions. My Chatham emerald is 3 carats, perfect gem quality, a real emerald in every way and it cost under $1500 dollars and that includes having it sized at a local jewelers.

A.J was very patient with me for over 9 months as we both waited for the new Chatham line to appear on the Jewelry Impressions website. I am grateful beyond belief for her help and integrity.

Thank you with all of my heart for my emerald ring. "

Blessings in Abundance,
Belinda in Santa Fe

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